of visits at one university veterinary hospital needed charges added after the invoice closed.
UC Davis audit · 106,615 visitsMissed charge checks for veterinary clinics
Get paid for the care you already gave, before checkout.
VetRev checks each visit’s medical record against the invoice and your price list. Your team sees every missed charge with proof, while the invoice is still open.
Free · No integration · No new software for your team
Finding evidence
Encounters / Buddy / Otitis recheck
Ear cytology not billed
Dr. Aisha Patel · Today · Buddy
Missed charge$42clinic priceBefore checkout · invoice still open
Why this amount is included
Ear cytology is written in today’s medical record. The open invoice has no cytology line.
Evidence trail
Medical record → invoice → price list.
- Medical record · 10:42
Ear cytology, both ears. Cocci and yeast seen.
SOAP note · Dr. Aisha Patel - Invoice · open
Exam fee, ear cleaning, ear cleaner. No cytology line.
Invoice #4418 · not checked out - Value basis
LAB-112 · $42 clinic price
Clinic price list · exact service code
Charge state
- DetectedEvidence available
- ConfirmedMatched to clinic price list
- InvoicedWaiting for your OK
- CollectedNot yet
- Service code
- LAB-112
- Match
- Exact code
- Value
- $42
Sample visit. Not real clinic data.
The problem
Care was delivered. The invoice missed it.
A pain shot, a night in the hospital, the anesthesia for a dental. Done, written down, never billed.
of hospitals say inaccurate billing is a top finding in their audits.
VHMA survey · Dec 2025a month in missed charges, found by hand at one 30-vet hospital we spoke with.
One reported exampleis how long it often takes to find them. By then the client is gone.
Manual audits todayHow it works
See what slipped. Then catch it before checkout.
- 01
Send us files from recent visits.
Invoices, medical records and your price list, as simple exports. We sign a data agreement first.
- 02
We check every visit.
Each record is compared with its invoice, your prices and your packages.
- 03
You get a report with proof.
Every missed charge, its value and the exact line it came from. Plus the services that slip most.
- 04
Then, before checkout.
VetRev checks new visits while the invoice is still open, so your team fixes it before the client pays.
Medical recordInvoiceVetRevYour team decides
Where charges slip
The same charges slip again and again.
From veterinary leaders who checked invoices by hand.
Pain medication
Injections given in the room and go-home pain meds. Often missed for cats.
Hospital stay
Nights in the hospital, kennel time and monitoring during the stay.
Anesthesia
The anesthesia level and the time, especially on longer procedures.
Go-home items
Flea and tick, vaccines, diets and dental care products.
One visit
One missed charge. With proof.
VetRev finds it. Your team decides, while the invoice is still open.
A person decides. VetRev never adds a charge by itself.
B
BuddyCanine · Today · Dr. Patel
Invoice openMissed charge
Ear cytologyIn the medical record. Not on the invoice.
$42Medical record · SOAP note · 14:32
Performed“Ear cytology: yeast, many.”
Sample visit. Not real clinic data.
Why before checkout
Before checkout, not a month later.
Asking a pet parent to pay once is hard. Asking twice is worse, so most late charges are written off.
Monthly manual auditVetRev
When you find itWeeks laterWhile the invoice is open
Who does the workYour staff or an outside teamVetRev. Your team only confirms
ProofNotes in a spreadsheetThe exact line in the record
Practice softwareAnyAny. No switch
About one technician a year.
For a 4-vet clinic, missed charges can add up to about the cost of one veterinary technician a year. Money that can fund one more pair of hands, not a price increase.
One reported example (~$1,000 per vet per month) vs. U.S. median vet tech pay. Not a benchmark.Your team decides
Proof first. People decide.
FindingExact proofYour decision
Proof on every finding
Each finding links to the exact line in the record. Check it in seconds.
A person decides
VetRev never adds a charge by itself and never contacts a pet parent.
Your rules
Packages, wellness plans and no-charge items are part of the check.
Your data stays yours
Read-only, minimum data, and a signed data agreement before we see anything.
Clear boundary. VetRev does not diagnose or prescribe. It checks records against invoices.
Questions
Before you ask.
What files do you need?+
Invoices, medical records (SOAP notes or treatment sheets) and your price list. Simple exports from your practice software are enough.
Do we need to change software or install anything?+
No. VetRev works on top of the software you already use.
Who sees our data?+
Only the VetRev team, under a signed data agreement. We use the minimum data needed for the check.
Will you contact our clients?+
Never. Your team decides what to do with every finding.
How many visits do you check, and how long does it take?+
It depends on your clinic. We agree on it together on a short call.
What happens after the free check?+
We walk you through the report. If you want to keep going, we agree on terms together.
Free check
Get a free missed-charge check.
We look at your recent visits and show you what slipped, with proof. No cost, no integration, no commitment.
Scope and timing are agreed on a short call.
Missed charges are where we start. Next, we help clinics make sure recommended care actually happens.